We are a small, specialist team with a straightforward focus — keeping commercial kitchen equipment working reliably.
Lunqentro was established by engineers who had spent years working across commercial catering environments — hotels, care homes, contract catering operations, and independent restaurants. That background shaped the way we approach our work.
We know what a broken oven means during a Saturday lunch service. We understand the pressures that kitchen managers face when equipment fails without warning. That awareness informs how we respond to calls, communicate with clients, and carry out repairs.
The business is based in Sevenoaks, Kent, and has grown steadily through referrals and repeat clients rather than marketing campaigns. We believe that reflects something about the quality of work we deliver.
We do not operate a call centre. When you contact Lunqentro, you will speak with someone who understands the technical side of the equipment you are asking about.
We will tell you clearly what is wrong and what it will cost to fix before any work begins. If a repair is not economically justified, we will say so.
Every visit results in a written service record. This supports your compliance obligations and gives you a clear picture of your equipment's history.
We arrive when we say we will. Where a visit needs to be rescheduled, we give as much notice as possible and work with your kitchen's operating hours where we can.
Gas Safe registered, fully insured, and working within the appropriate regulatory frameworks for commercial kitchen equipment servicing.
We source replacement components that meet or match original specifications. Where possible we use OEM parts; where not available, we discuss alternatives with you before fitting.
You deal with the people doing the work. We do not operate through layers of administration. If you have a question after a visit, call us directly.
We are not a large national franchise. We do not have aggressive sales targets or incentives to oversell services. That means our advice is genuinely aimed at what is right for your equipment and your budget.
We take health and safety seriously — particularly around gas appliances, where the consequences of poor workmanship can be serious. All gas-related work is carried out to the required standard, and we will not cut corners under pressure from timescales.
We also recognise that every kitchen is different. A school canteen has different priorities from a Michelin-starred restaurant. We tailor our approach accordingly, rather than applying a one-size-fits-all method.
Whether you need a repair, a maintenance schedule, or just some guidance — we are straightforward to deal with.
Contact the Team